We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in its original packaging, with tags, and in the same condition that you received it. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at [email protected].
Damages and issues
Please check your order when you receive it and contact us right away if the item is damaged, defective or if you receive the wrong item so that we can make it right. Please check your order when you receive it and contact us right away if the item is damaged, defective or if you receive the wrong item so that we can make it right.
Exceptions / non-returnable items
Certain items cannot be returned, like perishable goods (such as food, flowers, or plants), personal care goods (such as beauty products), and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
